COMPLIANCE AND CUSTOMER SERVICE ABOVE ALL ELSE.
In today’s world, consumer information is highly regulated by the Fair Credit Reporting Act and businesses nationwide receive penalties for non-compliance. CNet was created to protect honest companies like yours by taking on the responsibilities related to compliance regulations and receiving consumer data.
Gaining access to privileged consumer information isn’t worth the time or money if it is not done legally. CNet’s goal is to provide accurate and detailed information in a timely matter and in accordance to Federal and State laws and regulations. That means that any information we provide you is permissible for you to use in your decision to hire, not hire or to fire an employee.
Should you decide not to hire a particular employee, or to let an employee go due to information acquired as a result of a background check, you are legally obligated to inform the individual of the information used in your decision. If you have obtained this individual’s information illegally, i.e., the individual did not sign a legally binding authorization and disclosure form, a lawsuit can ensue. Take the recent class action settlement against First Transit, for example. The plaintiff argued that First Transit failed to complete the three-step process as required by the FCRA before rejecting an applicant based on the results of a background screening report. Other common lawsuits regarding unauthorized background checks include not hiring an individual based on false background report information. These lawsuits are just a few examples out of many where companies, intentionally or not, find themselves in noncompliance and are forced to pay heavy fines.
Compliance can be challenging for companies with a large contingent workforce. With so many vendors coming in and out of the door, it is nearly impossible to verify that each vendor has completed the appropriate paperwork as required by Federal or State law, and even company policy. Just as with new employee hires, someone will be required to check the compliance levels of vendors and complete the missing data, such as proof of citizenship, copies of vehicle insurance, etc.
Federal and State compliance laws change on a yearly, monthly, and even weekly basis. We work with a number of organizations and firms to stay on top of changing laws so that you don’t have to. When new Federal and local laws are implemented, your C-Track will notify you of the new laws and immediately apply them to the system.